Wolflok Resources

The dial can turn without a code because an internal clutch helps prevent it being forced. Press and release Clear, enter the code firmly and turn the dial clockwise. If it turns without unlocking, confirm that the code is current and was entered correctly.

Choose your model above and open its resource page. The model-specific code video and user manual explain how to set the internal code dials and check the new combination safely.

Return the dial fully to the locked position, press and release Clear, then enter the code again while making sure every button clicks. Turn the dial clockwise until resistance is felt. If it stops at the Clear position, the entered code is incorrect.

Wolflok units leave the supplier uncoded and do not have a master or reset code. Check with the person, organization, previous owner or service provider that set or managed the combination.

Contact a qualified locksmith or local professional with suitable cutting equipment. Do not prise the box away from the wall, because the security fixings can cause significant damage to the mounting surface.

Keep the weather cover closed and dry the unit if moisture enters. For a frozen unit, use a suitable lock de-icer or water-displacing lubricant. Do not use automotive windscreen de-icer, which may damage the product.

Rotate the open dial one full turn counterclockwise to realign the clutch. Clear dust or debris around the button with a suitable water-displacing lubricant. If freezing temperatures are involved, use lock de-icer. Contact support if the button remains stuck.

Choose your model above for the battery video and full manual. The illumination module uses a replaceable CR2032 coin cell; the mechanical locking function does not depend on the battery.

Open the correct product resource page above and select product registration. Eligible mechanical coverage can be extended by submitting the requested purchase and product details.